HIPAA- Health Insurance Portability and Accountability Act Of 1996 TURNINGPOINT,LLC - Privacy Practices
TURNINGPOINT, LLC values your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, and share your information when you visit our website or interact with us. This policy is easily accessible on our main webpage and through the “Contact Us” page.
Due to the HIPAA regulations, we are required by law to abideby the following practices. This notice applies to personalmedical/health information that we have about you which is keptin or by this facility. We may obtain your consent for the use ofdisclosure of some information about you, and we are required to obtain your consent for some purposes.
There are some situations in which we do not have to obtain your consent. Neither this information nor the full Notice of Privacy Practices covers every possible use or disclosure.
If you have any questions, please contact the Privacy Officer for this facility.
We may collect personal information from you in several ways, including:
When you visit our website, fill out forms, or utilize to our services.
Information you provide directly, such as your name, email address, phone number, or other contact details.
Who has access to your personal information?
With your permission, medical / health information about you can beused to:
Plan your treatment and services. This includes releasinginformation to qualified professionals who work atTURNINGPOINT, LLC and are involved in your care or treatment. It may also include provider agencies that we pay to provide services for you. We will only release as little information as necessary.
Submit bills to your insurance, Medicaid, Medicare, or third party payers. Obtain approval in advance from your insurance company.
Exchange information with Social Security,Employment Security, or Social Services. Measure our quality of services.
Decide if we should offer more or fewer services to consumers.
Provide and improve our services.
Communicate with you about updates, offers, schedules and changes.
Comply with legal obligations.
We do not sell, rent, or share your personal information with third parties or affiliates for their marketing purposes. Your SMS consent and phone number will never be shared with any third parties or affiliates for marketing.
Without your permission, we may use your personal information:
To exchange information with other Stateagencies as required by law. To treat you in an emergency.
To treat you when there is something that prevents us from communicating with you. To send you appointment reminders.
To inform you about possible treatment options. To send toagencies involved in a disastersituation. For certain types of research.
When there is a serious public health or safety threat to you or others
As required by State, Federal, or local law. This includes investigations,audits, inspections, and licensure.
When ordered to do so by a court.
To communicate with law enforcement if you are a victim of a crime,involved in a crime at our facility, or you have threatened to commit a crime.
To communicate with coroners, medical examiners, and funeralhome when necessary. To communicate with federal officials involved in security activities authorized by law.
What are your rights?
To see and get a copy of your records (with some exceptions).
To appeal if we decide not to let you see all or some of your records.
To ask for the records to be changed if you believe there is a mistake or something that is not complete.
You must make this request in writing. We may deny your request if:
We did not create the entry that is wrong; or the information is not part of the file we keep; or the information is not part of the file we would not let you see; or we believe the record is accurate and complete.
To know to whom we have sent information about you within the last six years. The first request in a twelve-month period is free. We may chargeyou for additional requests.
To limit how we use or disclose information about you. For example- notto release information to your spouse or a particular agency. This mustbe made in writing, and we are not required to agree to the request.
To ask that we communicate with you about medical matters in aparticular way or at a particular location. This request must be made in writing.
To authorize other releases of your personal information not described above. You may change your mind and remove the authorization at any time (in writing).
To have a paper copy of the Notice of Privacy Practices.
To file a complaint if you believe any of your rights have been violated.All complaints must be in writing. You will not be penalized if you file a complaint.
SMS Disclosures
If you consent to receive SMS messages from TURNINGPOINT, LLC, you agree to receive SMS messages, e.g., schedule updates, treatment information, appointment reminders from us:
• Reply STOP to opt-out.
• Reply HELP for support.
• Message and data rates may apply.
• Messaging frequency may vary.
Updates to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have questions about this Privacy Policy, please contact us at:
Email: jmorris@turningpointabasecure.com
Phone: 636-856-0292
Mailing Address: 231 Creekside Office Drive, Wentzville, MO 63385
If you wish to exercise any of these rights, or to file a complaint youshould contact the Privacy officer of this facility. You may call and request the privacy officer at 636-856-0292.